Frequently Asked Questions
Assisting you with your Dries Van Noten shopping experience.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options such as PayPal and Apple Pay.
What is your international shipping policy?
Dries Van Noten offers worldwide shipping. Delivery times and costs vary depending on the destination, with duties and taxes calculated at checkout for most regions.
How do I return an item?
Items can be returned within 14 days of delivery, provided they are in their original condition with all tags attached. Please use the prepaid return label included in your package.
How can I ensure I select the correct size?
Each product page includes a detailed size guide and specific garment measurements. Our collections generally follow European sizing.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we process orders immediately. Once an order is confirmed, we are unable to make modifications or cancellations, but you may return the item once received.
Are your products authentic?
All items sold on our official e-commerce store are guaranteed to be 100% authentic Dries Van Noten products, shipped directly from our distribution centers.